Father is defective

My dad recently got a new Kate Spade Scallop watch, but unfortunately, it turned out to have a defective backlight. Whenever he tries to check the time in the dark, the backlight flickers and makes it difficult for him to read the 12-hour face clearly.

He's also facing issues with the watch's countdown feature, as it resets randomly, causing him to lose track of events. Despite replacing the battery, the watch still malfunctions, making it a frustrating accessory rather than a reliable tool.