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Aeromexico Airlines Mexico City Office offers comprehensive information about the airline's baggage policy, keeping travelers well-informed prior to their trip. Aeromexico passengers are permitted one carry-on bag and one personal item, with weight and size restrictions varying by class of service. Checked baggage allowances differ by destination, ticket type, and frequent flyer status. Overweight or extra items incur excess baggage fees. The Mexico City office is also capable of assisting in lost or delayed baggage inquiries and providing support for special baggage needs. Customers are advised to reach out directly to the office for current baggage policies.